What we collect
We may collect name, email address, phone number, company name, delivery address, uploaded drawings, previews, quote selections, order history, and internal production notes required to process jobs.
Privacy Policy
customers need to know how their drawings and account data are handled
A laser cutting website is not just storing names and emails. It is also storing uploaded design files, previews, order history, and manufacturing data. That should be explained clearly.
Data Types
Customer account and contact details
Uploaded DXF files and preview images
Quote, order, payment, and shipping records
Technical file data used to analyse and manufacture parts
Why we use it
We use customer data to quote parts, process orders, arrange delivery, provide account access, respond to enquiries, and manage production. Uploaded files may also be retained for repeat-order and support purposes.
How long we keep it
Retention periods should be defined properly before launch. In practice, uploaded files, order records, and customer information may be retained where needed for repeat work, support, legal, tax, or operational reasons.
Your rights
UK customers may have rights in relation to access, correction, deletion, and restriction of personal data, subject to business and legal retention requirements. This wording should be finalised properly before launch.